By establishing an account or using the Services of AirFi, Inc. (“AirFi”, “we”, or “us”), you agree
to be bound by this Agreement and to use the Service in compliance with this Agreement, our
The following terms and conditions apply to you as an AirFi customer. In using our Services, you
agree to adhere to this terms and conditions of the Agreement as AirFi may modify it from time
to time. In the event that any portion of this agreement is altered or changed by AirFi, the latest
shall be available at http://www.airfi.today/airfi-terms.
Changes shall be effective when posted. The Acceptable Use Policy is incorporated into and made a part
of this Agreement.
During the Term, we will provide you with a high-speed connection to the Internet for lawful
uses via our network and computer facilities, which shall be operated seven days per week, 24
hours per day (the “Services”). The Services are subject to temporary unavailability or
interruptions due to our service requirements, network maintenance, repair and modification,
facility upgrades, acts or omissions outside of our control, and force majeure (such as natural
disasters, acts of God, war, labor strikes, fire, disease, or other situations outside of our
Our Basic, Standard, and Premium packages are for single-family residential use only, and you
may share a single connection only within the boundaries of that residence. Our Business
package is for a single business property only. WiFi sharing with guests or customers of
businesses or RV parks is permitted when the business's guest or customer is at the business
location, but not with anyone not on the property of the business. Allowing others to use this
connection via wired, wireless (Wi- Fi or other technology) or by other means may result in
immediate disconnection. Reselling the Services will result in immediate disconnection.
Businesses interested in setting up Wi-Fi hotspot must contact AirFi to obtain permission to do
When you sign up for the Services, your initial commitment is for 24 months. After 24 months,
there will be no further commitment on either side and the agreement will become month-to-month.
Any changes in service tier will result in a new 24-month agreement starting from the
date of the change. All service tiers have no data caps or throttling.
The monthly fees depend on the service tier that you select:
These fees include all taxes and fees, a radio unit on the outside of your home or business, and
an AC Mesh unit (the “Customer Equipment”). The Customer Equipment is sufficient in most
cases to provide a single Internet signal to your home. We do not provide cable modems or
wireless routers. Additional equipment can be rented as follows: (1) additional AC Mesh units
may be rented for $15/mo./unit, (2) a dummy switch may be rented for $10/mo./unit, and (3)
point-to-point equipment for non-standard locations or installs may be rented for $49.99/mo.
The specific equipment needed for your install may vary depending on your location and the
Installation is a flat fee of $199. INSTALLATION COSTS ARE NON-REFUNDABLE.
If you want to cancel during the first 14 days, you can do so by paying us a reduced early
termination fee of $75. If you want to cancel any time thereafter, you can do so by paying us an
early termination fee of $200.
We reserve the right to terminate this Agreement, your password, your account, or your use of
the Internet Service, at any time, for any reason without prior notice. Examples of such
termination would be if we believe you have violated either this Agreement or any of the
applicable user policies, or if you fail to pay any charges when due. We may provide
termination notice to you by email addressed to your email account, or by US Mail or courier
service to the address you provided for the Service, but we are not required to do so.
Payments are due monthly. You are late if your payment is not received 7 days after it is due
and we reserve the right to disconnect the Services if payment is not received within 15 days.
All payments should be made by ACH debit or credit card unless specific other arrangements
have been made. YOU SPECIFICALLY AUTHORIZE US TO CHARGE THE PAYMENT METHOD ON
FILE FOR AMOUNTS DUE TO US, INCLUDING EARLY TERMINATION FEES OR FOR DAMAGED
EQUIPMENT. We will only give account information to the registered account holder. Please
make sure to add a spouse’s name or other person to the application if you want them to have
access to change the account in any way.
A $15.00 late payment fee shall be assessed on any account not paid within six days from the
due date of the invoice. If we have disconnected the Services for nonpayment, we reserve the
right to charge a $25.00 reconnection charge. If we need to provide a service call to reconnect
the Services, that fee will be $75.00. If we have to file a lawsuit or otherwise engage a third
party to collect any unpaid balance, you agree that you will pay court costs, reasonable
attorney fees, and other reasonable fees associated with our efforts to collect the unpaid
balance. If we have to terminate the Services due to your violation of this Agreement, you will
be assessed an early termination fee in the amount of $200.
We own all equipment, power supply, antennas, and standard mounting equipment provided
to you for the Services (collectively, the “Equipment”). You may not sell, transfer, lease,
encumber or assign all or part of the Equipment to any third party. At the end of our service
relationship, we reserve the right to remove or request that you return such Equipment. If you
damage (through your negligence), do not return, or permit us to remove, the Equipment at the
end of our service relationship, we will charge you its reasonable replacement cost, currently
estimated to be $400.
Service calls will be billed to you at the standard rates in effect at the time of the service call,
and can be scheduled during AirFi’s normal business hours of 8 AM-5 PM Monday-Friday.
We are not responsible for anything outside of the AirFi network and backbone connectivity, or
any connectivity beyond our Equipment (for example, with your computer or other network
equipment as may be located inside your home or business but not provided by AirFi).
You agree to indemnify, defend, release, and hold harmless AirFi, our affiliates, subcontractors,
employees, agents, assigns or successors from any liability for any claims, losses, actions,
damages, suits, or proceedings arising directly or indirectly out of, or otherwise related to, your
installation, use, or termination of AirFi Services, including such actions as may be occasioned
by AirFi’s negligence, or from your breach or violation of this Agreement.
We assume no responsibility for the content contained on the Internet or otherwise available
through the wireless network or from any source accessible via our Services. You acknowledge,
understand and agree that we exercise no control whatsoever over the content, accuracy or
quality of the data and information passing through our network or any products or services
ordered by you via our network. The Services, and any information, products or services
obtained by you through your use of our Services, are provided "AS-IS". We make no
warranties or representations of any nature or description, either express or implied, with
respect to the services to be provided hereunder including, without limitation, any warranties
of non-infringement, quality, performance, merchantability or fitness for a particular purpose
or use. This disclaimer of warranties constitutes an essential part of this agreement.
Under no circumstances and under no legal theory (tort, contract or otherwise) will we be liable
to you or any other person or party for damages of any kind or nature including, but not limited
to, any direct, indirect, special, incidental, consequential or punitive damages of any character
whatsoever, arising out of our provision of the Services, or our failure to provide the Services,
including, but not limited to, damages for loss of goodwill, work stoppage, computer failure or
malfunction, or losses of data or information due to delays, non-deliveries, mis-deliveries or
interruptions in service, regardless of the cause therefore.
Governing Law and Venue
The laws of the State of Georgia shall govern the terms of this Agreement. The parties hereto
stipulate and agree that the exclusive venue for the resolution of all disputes concerning this
Agreement shall be Spalding County, Georgia.
Any dispute, claim or controversy, excluding debt collection disputes and activities, arising out
of or relating to this Agreement or the breach, termination, enforcement, interpretation or
validity thereof, including the determination of the scope or applicability of this agreement to
arbitrate, shall be determined by binding arbitration. Judgement on the award may be entered
in any court having jurisdiction. The judgement of any such arbitration shall be binding unto the
We have no obligation to monitor the Service, but may do so from time to time. We will not
disclose any personal or identifiable information to any other party unless we are legally
obligated to do so, including, but not limited to satisfying laws, regulations, or governmental or
legal requests; operating the Services properly; or to protect ourself and our interests.
We may immediately remove your material or information from our servers, in whole or in
part, if we, in our sole and absolute discretion, determine that such material or information
infringes on another party's proprietary rights or violates this Agreement.
Any use of the Services that disrupts its normal use for other customers is considered abuse of
Services. The propagation of computer worms, viruses, spyware, adware or the use of the
network to make unauthorized entry to any other computer systems, AirFi equipment, or other
communication devices or resources of others is a violation of this Agreement. The use of our
Services to modify, alter, reverse engineer, decompile disks, or disassemble any proprietary
work in whatever form is a violation of this Agreement. The failure of any customer running IPX
to use an IP tunneling protocol is a violation of this Agreement. The broadcast of Routing
Internet Protocol (RIP) or any other inter-router protocol by a customer is a violation of this
Agreement. Any customer deemed by AirFi to be in violation of this section is subject to
immediate termination of the Services. Termination under this section shall have no liability
other than to refund any unearned prepaid service fees including direct, indirect, incidental or
consequential damages, and will result in the imposition of a $200 early termination fee in
I have read the Wireless Internet Service Agreement and agree that it sets forth the agreement between AirFi, Inc., and me, regarding AirFi’s provision of Internet Services to me.